Ukash Customer Notice

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UKASH IMPORTANT CUSTOMER NOTICE

BEWARE OF UNEXPECTED TELEPHONE CALLSOFFERING ‘REWARDS’

Customers are warned to be on their guard against a scam involving ‘cold callers’ who contact people claiming to represent a Government department or other official-sounding organisations.

The caller explains that a substantial amount of money is due for many reasons, such as (but many others may be given):

*       a rebate for mis-sold payment protection insurance (known as ‘PPI’)

*       a lottery win

*       a forgotten insurance policy

*       an unexpected bequest

*       a loan

The caller also says that the money can only be obtained by going to the nearest convenience store to buy a Ukash voucher with which to pay their organisation. They often describe this as an administration fee.

Ukash is an electronic payment system that allows the user to carry out online transactions without using payment cards. Users pay for a voucher at shops with a PayPoint, Payzone or epay facility and enter a code number on the voucher into the website they are buying from.

IMPORTANT ADVICE WHEN PURCHASING A UKASH VOUCHER:

*       DO NOT give Ukash voucher codes to anyone who has cold called.

*       Never email part of full voucher codes or give them over the phone.

*       Only use Ukash vouchers online at genuine merchants listed at www.ukash.com/spend

*       Never use Ukash to pay for items on Gumtree, eBay or similar sites where you are buying from an individual.