Paper rolls can be requested through a dedicated telephone line 08444 100 700.

Lines are open Monday to Friday between 09.00 – 17.00hrs; however an answer machine service is available outside of these hours where you can leave your site details.

Each box contains 20 rolls and you can order a maximum of 2 boxes per order.

Although there is no charge for paper rolls, orders are monitored and epay rolls should be used for the epay terminal only.

The mobile network leaflets are ordered independently. Please see below for the networks who currently supply network cards and their contact numbers:

 

	0844 800 0233
:	0845 412 5125
	0870 444 3077*

All IDT product cards and and point of sale materials can be ordered from IDT directly.

A new Operator Code is created manually on the terminal using your Admin Code.  The Admin Code is a unique 5-digit number that is created independently of your Sales Code(s).  If you are unsure of the Admin Code for your terminal please read the query, What do I do if I have lost my Admin Code?

Creating a Sales Code

1. Press the purple button beneath where it says Menu on the screen.
2. Enter your 5-digit Admin Code.
3. Using the corresponding number keys select Admin Functions.
4. Select Operators.
5. Select Add Operator.
6. The terminal will request your Operator Name.  Enter the name you would like to use for this operator then press the green arrow key to proceed.  Details can be found below, explaining how to create letters using the epay terminal.
7. It will now ask you for your Operator Code. Enter a code which you would like to use. This code must contain 5-digits and cannot replicate any of the codes which are currently being used, nor can it be duplicated repeatedly in a series such as 11111 or 22222.
8. Once this has been entered press the green arrow key to proceed.
9. The terminal will ask whether the code should have Sales Authority.  Select Yes to enable the Operator Code to process sales.
10. The next screen will ask for confirmation of Refund Authority.  Select Yes if you would like the operator to be able to perform refunds.
11. The next screen will ask for confirmation of Report Authority.  Select Yes if you would like the operator to be able to perform reports.
12. The next screen will ask whether the code should have Admin Functions.  Please note that Operator Codes cannot have both Sales Authority and Admin Functions.  Select No to ensure that the Operator Codes has Sales Authority.
13. The terminal will confirm that the Operator Code has been set up successfully. Press the green arrow key to continue and return to the main menu.