Frequently Asked Questions
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For further queries or questions not covered in our FAQ please call
epay Customer Care.
Important Numbers
Customer Service: +44 844 800 0233
How do I order paper rolls?
Paper rolls can be requested through a dedicated telephone line 08444 100 700. Lines are open Monday to Friday between 09.00 – 17.00hrs; however an answer machine service is available outside of these hours where you can leave your site details. Although there is no charge for paper rolls, orders are monitored and epay rolls should be used for the epay terminal only. |
| Last Updated on Wednesday, 18 August 2010 10:58 |
How many paper rolls can I order?
Each box contains 20 rolls and you can order a maximum of 2 boxes per order. |
| Last Updated on Wednesday, 18 August 2010 11:07 |
How do I order more mobile network swipe cards leaflets?
The mobile network leaflets are ordered independently. Please see below for the networks who currently supply network cards and their contact numbers.
Orange no longer supply E Top-up leaflets to retailers but customers can order these directly by calling 0800 079 7777 *The O2 service will automatically put you through to an automated menu service. To get through to an operator select Option 3 (Existing Mobile), Option 2 (Retail Support) and Option 1 (prepay Support). Alternatively you could e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it …quoting product code O2PP170N | ||||||
| Last Updated on Wednesday, 18 August 2010 11:10 |
Point of Sale and stock items


